Open Arms Link believes all DSPs need to have an introduction to developmental disabilities to better understand the needs of the people they support, provide person-centered care, promote independence and community inclusion, and build positive relationships. Additionally, an introduction to developmental disabilities can help DSPs avoid stereotypes and misconceptions and be more effective advocates for the people they support.
Good communication skills are essential for direct support professionals because they need to be able to communicate effectively with the people they are caring for, their families, other members of the care team, healthcare professionals, and the general public. This helps to build rapport, explain procedures and treatments, de-escalate difficult situations, collaborate with other care team members, and advocate for the rights of the people they are caring for.